Refund policy
Return and Refund Policy
Return & Refund Policy – [ALVORA]
We want you to be satisfied with your purchase.
Return Eligibility
Items are eligible for return if:
- They are unused and in original packaging
- Returned within [3 DAYS] of delivery
- Accompanied by proof of purchase
Return Timeframe
Returns must be initiated within [ 3 TO 4 DAYS] of receiving the product.
Refund Process
Once we receive and inspect your return, refunds will be processed within [12 TO 24 HR]. Refunds are issued to the original payment method.
Exchanges
We offer exchanges for defective or incorrect items, subject to availability.
Damaged or Defective Products
If you receive a damaged or defective item, contact us immediately at [thinkgranpa@gmail.com] with photos and details OR wp 8126201490
Non-Returnable Items
Certain items may not be eligible for return, such as:
- Personal care products
- Customized or made-to-order items
- Clearance or final sale items
Return Shipping Costs
Return shipping costs may be borne by the customer unless the return is due to our error.